Privacy Policy

Effective Date: October 14, 2024

This Privacy Policy explains how Vance Air Conditioning & Heating collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at https://www.vanceairandheat.com/.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our partners: We may collect personal information about you from our third- party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.

NO SHARING, TRADING, OR SELLING OF PERSONAL INFORMATION

Vance Air Conditioning & Heating does NOT sell, trade, or share any personal information of our customers with third-party organizations or individuals. This includes, but is not limited to, personal addresses, email addresses, phone numbers, and any other identifiable customer information.

We respect the privacy of our customers, and the personal information you provide to us will only be used for the purposes of conducting business with you and enhancing your experience with Vance Air Conditioning & Heating. Specifically:

• We will NOT sell, trade, or share your personal information with any third-party organizations, affiliates, or other external entities.
• We will NOT share your personal address, email address, or phone numbers with any third parties unless required by law or for the purposes of fulfilling the services you have requested.
• We take your privacy seriously, and your personal information will only be used to process your requests, provide customer support, and communicate with you about your services or products.

UPDATES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Vance Air Conditioning & Heating
Phone: 713-702-4721